Improving mobile workforce management

Lineworkers, maintenance crews, storm response—when it comes to utilities, having the right worker in the right place, at the right time is critical to success.

It’s no surprise then that utilities are always on the hunt for the latest approaches to improve mobile workforce management. Real-time analytics and skill-based scheduling are hot topics, but can they deliver the results they promise?

Take a look at how JLL, a global property management company, increased mobile field worker productivity by up to 25% through optimized scheduling and dispatching. We outline at the techniques they used and how they can be applied to the energy and infrastructure sector.

Key Takeaways

  • A look at dynamic scheduling
  • Key trends in mobile workforce analytics
  • Real-world applications
  • Simple techniques you can implement today


Lorenzo Cazzoli, DecisionBrain

Lorenzo is a skilled business consultant with a background that spans engineering, entrepreneurship and business strategy. As Chief Operating Officer of DecisionBrain, Lorenzo oversees operational productivity for the business, and plays a crucial role in the delivery of mobile workforce technology solutions for energy and infrastructure providers.

Mark Damm, FuseForward 

As FuseForward's CTO, Mark is a technical expert and skilled system architect with over 30 years’ experience designing and leading the implementation of complex IT systems. Over this time Mark has developed an impressive track record of successful enterprise technology implementations, including major enterprise asset management systems. 

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